Terms of Service

These Terms form an agreement between you and Riseklix Media (“Riseklix”, “we”, “us”, or “our”) for your use of the Riseklix application and related product features.

If you use Riseklix for a company, client, agency, employer, or other organization, “you” includes that organization where the context requires, and you represent that you have authority to accept these Terms and use the service on its behalf.

If we enter into a separate signed order form, statement of work, enterprise agreement, or other written contract with your organization, that agreement controls to the extent it expressly conflicts with these Terms.

Riseklix is intended primarily for business and professional use. Nothing in these Terms excludes, restricts, or waives rights that cannot lawfully be excluded under applicable consumer or other law.

Riseklix is AI Commercial Discovery software. Depending on the product configuration and your plan, it may research a company, model Buyer Situations, discover competitors, generate commercial questions, record observations from multiple AI/search surfaces, produce WHY findings and implementation Blueprints, support implementation handoffs, compare results through Recheck, and monitor relevant changes through Pulse and Market.

The product is designed to preserve evidence and methodology rather than present every generated statement as fact. Features may use deterministic rules, public web research, third-party APIs, search providers, AI models, and customer-approved inputs.

Product documentation, labels, confidence indicators, benchmark configuration, provider metadata, evidence-strength labels, and workflow status form part of the context in which outputs should be understood.

You must be at least 18 years old and legally capable of entering into this agreement. If you use Riseklix for an organization, you must be authorized to use the relevant organization, company, website, project, and business information for the requested purpose.

You may not use Riseklix if applicable law prohibits you from receiving the service, if your account has been permanently terminated for material abuse, or if you are acting on behalf of a sanctioned or prohibited party where providing the service would be unlawful.

You must provide accurate information, maintain control of your account, protect credentials, and promptly notify us if you suspect unauthorized access. You are responsible for activity performed through your account and for access you intentionally grant within your workspace.

Workspace roles may determine who can review, approve, share, or change project information. You should give access only to people who need it and remove access when it is no longer appropriate.

We may require email verification, OAuth authentication, CAPTCHA, additional verification, session revocation, or other security controls as reasonably necessary to protect the service.

Your ownership

As between you and Riseklix, you retain your rights in information, materials, files, text, links, instructions, and other content you submit to the service (“Customer Content”).

License needed to operate the service

You grant Riseklix a worldwide, non-exclusive, limited license to host, copy, transmit, transform, analyze, display, and otherwise process Customer Content only as reasonably necessary to provide, secure, support, troubleshoot, and administer the service, comply with your instructions, and meet legal obligations. This license ends when the relevant content is deleted from active systems, subject to backup, security, legal, and retention requirements described in our Privacy Policy.

Your responsibility for what you submit

You represent that you have the rights, permissions, authority, and lawful basis needed for Customer Content you submit and for the instructions you give us. Do not submit trade secrets, regulated personal data, confidential third-party material, copyrighted works, or other protected information unless you are authorized to have Riseklix process it for the requested purpose.

Riseklix is not designed as a secure repository for passwords, payment-card numbers, government identifiers, medical records, biometric data, or similar highly sensitive information. Do not place that information into prompts, project notes, support requests, or public share links unless a separately agreed workflow specifically requires it.

Riseklix may search, retrieve, scrape, inspect, or analyze publicly accessible websites, search results, news, social posts, public company information, and other online sources relevant to the company, category, competitor, or Buyer Situation you ask us to research.

Public availability does not guarantee accuracy, completeness, legality, continued availability, or freedom from third-party rights. Sources can be outdated, changed, deleted, incorrectly indexed, or misleading. You should inspect material evidence before relying on it for consequential decisions.

You may not use Riseklix to evade access controls, collect private data without authorization, stalk or profile individuals for harmful purposes, or conduct research that violates applicable law or third-party platform restrictions.

AI output is variable

AI answers are probabilistic and can change based on provider, model, surface, time, market, language, search/grounding decisions, retrieval results, product routing, personalization, location, context, and other factors outside Riseklix’s control.

API observations are not exact consumer-app replicas

Riseklix uses controlled API observation surfaces to create repeatable, economical comparisons. An API observation labeled as a proxy or provider surface is not a promise that it exactly matches what a particular person will see in the consumer ChatGPT, Gemini, Claude, Perplexity, or another product.

No recommendation or ranking guarantee

We do not guarantee that a company will be mentioned, cited, retrieved, ranked, recommended, selected, or preferred by any AI system, search engine, buyer, platform, or market participant.

Findings are evidence-based decision support, not proof of causality

WHY findings, evidence-strength labels, summaries, Blueprints, and action recommendations are intended to help you decide what to investigate or change. They are not guarantees that a single cause explains an AI result, that a recommended change will alter future model behavior, or that correlation proves causation.

Recheck measures the defined benchmark

Recheck compares a later observation against the frozen benchmark panel and methodology available to that project. A measured change does not by itself prove that one implementation caused the change.

No professional advice

Riseklix does not provide legal, tax, accounting, investment, medical, cybersecurity-certification, or other regulated professional advice. Product recommendations concerning claims, compliance, structured data, marketing, or implementation should be reviewed by qualified professionals where the subject requires professional judgment.

Pulse and Market are monitoring and decision-support systems. Their signals depend on configured Buyer Situations, selected prompts, provider availability, public-source availability, search results, evidence gates, scheduling, API limits, and the current methodology.

A Pulse change means the configured observation changed; it does not necessarily mean the underlying market, brand reputation, revenue, or customer demand changed. Likewise, a Market event is external context and is not proof that you should change your website, positioning, pricing, or product.

X and other social-source signals can be incomplete, noisy, sarcastic, false, promotional, deleted, duplicated, or unrepresentative. Riseklix may require additional evidence before promoting a social signal into a Market event or action.

Monitoring is not continuous unless the product explicitly states otherwise. Scheduled runs can be delayed, skipped, degraded, or unavailable because of provider outages, quotas, rate limits, system maintenance, or third-party policy changes.

Blueprints and implementation packages describe proposed work. You are responsible for reviewing scope, claims, evidence, code, structured data, content, legal statements, accessibility, performance, and other changes before they are published or deployed.

A Blueprint may be handed to your employee, freelancer, developer, Codex, Claude Code, Lovable, or another coding or automation tool. Those third parties can make mistakes, change unrelated files, introduce vulnerabilities, or act outside Riseklix’s intended scope. Their actions are governed by their own terms and your instructions to them.

An implementation marked delivered or verified means the product has recorded the corresponding delivery evidence or status; it does not guarantee that the implementation is bug-free, compliant with every law, approved by every platform, or commercially effective.

Riseklix Expert Network

If you choose “Work with an expert,” Riseklix may match the approved Blueprint to a vetted independent freelancer, agency, or other delivery partner. Those providers are independent contractors or service providers unless a proposal expressly states otherwise; they are not presented as Riseklix employees. We may share the Blueprint and the minimum project, platform, timeline, budget-band, and contact information reasonably necessary to scope and deliver the requested work.

An Expert request does not itself create a paid engagement. Before payment, the application or a related written proposal will describe the scope, price, currency, material assumptions, and any milestones. Material scope changes may require a revised proposal or later milestone.

Expert milestones are fixed-price service checkpoints, not a promise of search or AI outcomes. Where payment is collected through a Razorpay Payment Link or another checkout identified by Riseklix, the payment is a payment to Riseklix for the described service and is not represented as escrow or a neutral trust account unless we expressly state otherwise in writing.

You may be able to download, copy, export, or share product outputs. You are responsible for reviewing exported material before sending it to third parties and for complying with confidentiality, privacy, copyright, platform, and contractual restrictions that apply to the information.

A public Blueprint share link is intended to expose a limited read-only implementation package, not the entire workspace. However, anyone who obtains a live bearer link may be able to view the information available at that link until sharing is revoked. Do not create or distribute public share links for information you are not authorized to disclose.

You may not use, access, or help another person use Riseklix to:

• violate applicable law, regulation, court order, sanctions restriction, contractual duty, privacy right, intellectual-property right, or other third-party right;
• impersonate another person or organization, misrepresent authority, or create deceptive or fraudulent research inputs;
• submit data you are not authorized to process or intentionally expose secrets, credentials, or highly sensitive personal information;
• harass, stalk, discriminate against, exploit, or cause unlawful harm to an individual;
• generate, distribute, or facilitate malware, credential theft, unauthorized surveillance, phishing, fraud, or attacks;
• probe, scan, penetrate, reverse engineer, circumvent, disable, or interfere with authentication, authorization, row-level security, rate limits, provider controls, anti-abuse systems, usage limits, or billing/cost protections except where a non-waivable law expressly permits limited reverse engineering;
• use automated access outside supported workflows in a way that creates abusive traffic, provider spend, scraping load, denial of service, or unreasonable resource consumption;
• resell, sublicense, white-label, or provide shared access to the service in a manner not permitted by your plan or a written agreement;
• use product outputs to make solely automated high-impact decisions about individuals without the independent review and legal safeguards required by applicable law; or
• use Riseklix in a way that could materially damage the service, providers, customers, or third parties.

We may investigate suspected abuse and take proportionate measures to protect the service.

Riseklix depends on third-party infrastructure, databases, authentication systems, AI providers, search engines, web retrieval services, social APIs, CAPTCHA/security services, analytics tools, and developer ecosystems. Examples can include Supabase, Vercel, OpenAI, Google, Anthropic, Perplexity, Firecrawl, Brave, Serper, X, Cloudflare, Google OAuth, and Microsoft OAuth.

Third-party availability, prices, quotas, models, APIs, search indexes, policies, output quality, retention practices, and functionality may change without our control. We may add, replace, or remove providers where reasonably necessary to maintain, secure, or improve the service.

Third-party services are governed by their own agreements when you interact with them directly. Riseklix is not responsible for third-party products or for changes they make outside our reasonable control.

Expert delivery partners may act as Riseklix subcontractors for an accepted Expert implementation scope. Riseklix remains your product contact for the in-app request, proposal, and payment record, while the partner remains responsible for performing the work allocated to that partner under our delivery arrangement.

Features may be subject to plan limits, active-company limits, company-replacement limits, provider limits, quotas, fair-use controls, rate limits, concurrency limits, research caps, or cost guardrails. Deleting a completed or activated analysis does not erase historical usage accounting or automatically create unlimited new-company research. A displayed “unlimited” or similar marketing description, if ever offered, does not permit abusive, automated, resale, or infrastructure-damaging use unless the applicable order terms expressly say otherwise.

Where paid plans are offered, pricing, billing period, renewal behavior, included usage, taxes, and material purchase terms will be shown in the purchase flow or applicable order form before payment. Unless expressly stated otherwise, prices exclude taxes that we are legally required to collect.

If a plan renews automatically, we will disclose that renewal before purchase and provide the cancellation method required by applicable law. Cancellation stops future renewal but does not automatically reverse charges already validly incurred.

Our Refund & Cancellation Policy explains the standard Riseklix Pro cancellation process, refund eligibility, request process, and processing timelines. A separate signed agreement or non-waivable legal right controls where it provides different terms.

We may block duplicate paid actions, pause expensive workflows, or enforce reasonable spend controls where necessary to prevent abuse, accidental repeated runs, provider overages, or service instability.

Some features may be labeled beta, preview, experimental, early access, or otherwise evolving. Such features may be less reliable, change methodology, have incomplete documentation, produce errors, or be withdrawn.

We may modify, improve, add, remove, pause, or replace product features, models, providers, research methods, data fields, limits, interfaces, or workflows. Where a material change affects a paid commitment, we will honor any specific contractual obligations that apply to the relevant purchase.

We do not promise to preserve every historical provider, model, API, or experimental feature indefinitely. Where methodology continuity matters to a benchmark, Riseklix may preserve historical labels and evidence rather than silently rewriting past observations.

Riseklix technology and materials

Riseklix and its licensors retain rights in the software, product architecture, interface, design, trademarks, branding, documentation, methodologies, prompts/templates, system rules, scoring or evidence frameworks, and original product materials that are not Customer Content or third-party content.

Your right to use outputs

Subject to these Terms and any applicable plan or order form, Riseklix grants you a non-exclusive, worldwide license to use, copy, modify, share, and implement the reports, findings, Blueprints, implementation packages, and other product outputs generated for your workspace for your lawful business purposes.

That license does not transfer ownership of the underlying Riseklix software or methodology and does not give you rights in third-party material embedded in or referenced by an output. AI-generated material may not be copyrightable or exclusive in every jurisdiction, and similar outputs may be produced for other users.

Third-party rights

Source pages, logos, trademarks, public posts, screenshots, quotations, data, and other third-party materials remain subject to the rights of their owners. A Riseklix output does not grant you a license to use third-party material beyond what applicable law or the rights holder permits.

We treat non-public Customer Content and private workspace information as confidential and use reasonable care to protect it. We may disclose confidential information to personnel and service providers who need it to operate or support the service and who are subject to appropriate duties or contractual restrictions.

Confidentiality obligations do not apply to information that is public through no breach of these Terms, was lawfully known without confidentiality restriction, is independently developed without use of the confidential information, is lawfully received from another source without restriction, or must be disclosed by law or valid legal process.

Information intentionally placed into a public Blueprint share link or otherwise published by you is not private to the extent of that authorized disclosure.

Our Privacy Policy explains how we collect, use, share, retain, and protect personal information. You agree to use Riseklix in a way that allows both you and us to comply with applicable privacy and data-protection laws.

If you use Riseklix to process personal information on behalf of your own customers, employees, prospects, clients, or other individuals, you are responsible for determining whether you need a lawful basis, notice, consent, data-processing agreement, transfer mechanism, or other safeguard.

Contact us before submitting regulated personal data if your organization requires a specific processor agreement, security exhibit, or international-transfer arrangement.

If you voluntarily provide product ideas, feature requests, bug reports, or other feedback, you grant Riseklix a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or compensation. This does not transfer ownership of your confidential Customer Content.

You may stop using the service at any time. Individual company analyses can be deleted from the workspace using the product controls where available. Project deletion removes the analysis from ordinary customer access and stops recurring monitoring, while limited retention and later purge are governed by the Privacy Policy. Account deletion is currently handled through support where self-service account deletion is not available.

We may suspend, restrict, or terminate access where reasonably necessary because of material breach, unlawful use, abuse, fraud, security risk, sanctions restrictions, non-payment, provider restrictions, attempts to bypass controls, or conduct that threatens the service or others.

When reasonably practicable, we will give notice and an opportunity to cure a non-urgent breach. Immediate action may be necessary for security incidents, fraud, illegal activity, active abuse, provider emergencies, or legal requirements.

On termination, your right to use the service ends. Sections that by their nature should survive— including payment obligations, intellectual property, confidentiality, disclaimers, liability limits, indemnity, dispute provisions, and other accrued rights—continue to apply.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RISEKLIX IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, TO THE EXTENT THOSE WARRANTIES MAY LAWFULLY BE DISCLAIMED.

We do not warrant uninterrupted or error-free operation; permanent availability of any provider, model, search index, website, social post, API, or feature; that research is complete or current; or that any recommendation, Blueprint, implementation, monitoring signal, Recheck, or other output will produce revenue, traffic, rankings, citations, recommendations, conversions, leads, or another particular commercial result.

Nothing in these Terms excludes an express warranty or statutory right that cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RISEKLIX MEDIA AND ITS OWNERS, PERSONNEL, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, OPPORTUNITY, OR ANTICIPATED SAVINGS; LOSS OR CORRUPTION OF DATA; OR COSTS OF SUBSTITUTE SERVICES ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID OR WERE REQUIRED TO PAY RISEKLIX FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) INR 10,000.

The exclusions and cap do not apply to liability that cannot legally be limited or excluded. A separate written agreement may provide different liability terms for an enterprise or services engagement.

If you use Riseklix on behalf of a business or organization, you will defend, indemnify, and hold harmless Riseklix Media and its owners, personnel, and affiliates from third-party claims, damages, liabilities, costs, and reasonable legal expenses arising from: (a) Customer Content you were not authorized to submit or use; (b) your unlawful or prohibited use of the service; (c) your implementation, publication, or distribution of material in violation of third-party rights; or (d) your material breach of these Terms.

This section does not require indemnification to the extent a claim was caused by Riseklix’s own unlawful conduct, gross negligence, or willful misconduct, and it applies only to the extent permitted by applicable law.

Unless a separate written agreement states otherwise, these Terms are governed by the laws of India, without regard to conflict-of-law principles.

Before filing a formal claim, you and Riseklix agree to make a reasonable good-faith attempt to resolve the dispute by written notice and discussion for at least 30 days, unless urgent injunctive or protective relief is reasonably necessary.

Subject to mandatory laws and any non-waivable forum rights, disputes that cannot be resolved informally will be submitted to the competent courts in Rajasthan, India.

Nothing in this section prevents either party from seeking urgent relief to protect intellectual property, confidential information, account security, or against ongoing unauthorized access, where such relief is legally available.

We may update these Terms as the product, providers, laws, or commercial model changes. We will post the current version with a revised “Last updated” date.

If a change materially reduces your rights or materially increases obligations for an existing paid service, we will provide additional notice where required by law or reasonably appropriate. Continued use after the effective date of an updated version constitutes acceptance where permitted by law.

• Entire agreement. These Terms, the Privacy Policy, purchase terms, and any applicable signed agreement form the agreement governing the service.
• Order of precedence. A signed agreement or order form controls over these Terms only to the extent of an express conflict.
• Severability. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue.
• No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
• Assignment. You may not assign these Terms without our prior written consent, except as part of a bona fide reorganization or sale of substantially all relevant business assets where the assignee accepts these Terms. We may assign these Terms in connection with a reorganization, merger, acquisition, financing, or sale of the business or product.
• Independent parties. These Terms do not create a partnership, employment, franchise, fiduciary, or agency relationship between you and Riseklix.
• Electronic contracting. You agree that electronic acceptance, records, notices, and communications may be used for this relationship to the extent permitted by law.
• Headings. Headings are for readability and do not limit the meaning of a provision.

Questions about these Terms can be sent to:

For privacy requests, see the Privacy Policy. For subscription billing, cancellation, refund, or payment complaints, see the Refund & Cancellation Policy.